Returning Candidate?

Category Support Coordinator

Category Support Coordinator

Job Locations 
Posted Date 

More information about this job


The Category Support Coordinator is responsible for the coordinating data elements for products in the assortment. Typical activities
include new item introduction, item expansion, test items, pre-books, promotional/bill-back activities and communication/coordination with
vendor contacts. Coordinate and execute product information exchanges between 7-Eleven master systems and vendors in a high volume,
low error tolerance environment.


  • Coordinate new product setup information with vendors (e.g. product descriptions, UPC, cost, case quantity, LDU, FOD, etc.).  
  • Strong attention to detail for nuances related to vendor type (CDC, Wholesale, DSD) and internal strategic initiatives (BT, CMR, test products, etc.).
  • Coordinate product introduction, information, and communication to stores.
  • Accurately interpret and capture vendor funding components from Cost Support Agreements.
  • Cultivate and maintain strong knowledge of family items, financial impact of promotional activities, and nuances of key strategic initiatives (BT, CMR, etc.).
  • Develop and execute expertise in proprietary 7-Eleven cost support system and promotional funding types that can be supported (RDAs, Quantity Discounts, Bill-backs, Scan-backs, Off Invoice Allowances, etc.).
  • Develop and execute expertise in proprietary 7-Eleven Promo Master and promotion types that can be supported (2/$X, discounts on product combinations, coupons, etc.) and detailed product data required to facilitate successful rings at the store.
  • Coordinate monthly Marketing/POP efforts.
  • Extracts product information from 7-Eleven systems using SQL, Access, and SEI proprietary systems.
  • Synchronizes product information between vendor communications and 7-Eleven system extracts using advanced level excel skills.
  • Reviews product information for completeness and accuracy, identify and escalate issues.
  • Completes and submits product information change request forms for management approval and data processing.
  • Analyzes product information changes and reports on activities completed.
  • Reviews product information in 7-Eleven systems for inconsistencies.
  • Researches issues to identify root cause and recommended resolution.
  • Executes cross-functional tasks based on priority and volume of workload.
  • Communicates and escalates issues to the Supervisor as appropriate.
  • Coordinates communications with vendors regarding product information change  (e.g. UPCs, product cost, delivery configurations, etc.).  
  • Drives the requirement for consistency of process and format in all communications with vendors.
  • Coordinate pre-book activities, product tests, and product replacements.
  • Monitor product inventory with 7-Eleven partners (e.g. McLane, FES, Excel, Mitsui, and CDC / Commissaries).


  • Education: High School + Equiv Exp or Bach/4 Yr Degree.
  • Experience: 2, Advanced Excel skills.
  • Position requires strong analytical skills and attention to detail.
  • Advanced working knowledge of Excel (must be able to efficiently and effectively execute VLOOKUPs, IF Statements, and Pivot Tables).
  • Effectively operates in a high volume environment while achieving minimal error rates.
  • Strong written and verbal communication skills.
  • Thorough understanding of retail/inventory attributes is preferred.
  • Internal Posting Period 10/26 - 11/08