• Corporate Investigations Supervisor

    Job Locations US-TX-Irving
    Posted Date 2 weeks ago(1/7/2019 6:19 PM)
    ID
    2019-54615
    Category
    Asset Protection
  • Overview

    A 7-Eleven may bring to mind thoughts of coffee, gas, and Slurpees.  But we are making some serious moves to digitally transform into a store of the future, exploring e-commerce, augmented reality, and artificial intelligence to meet the changing needs of customers.

     

    For 90 years, 7-Eleven has been successfully meeting customers’ needs. But convenience is now being redefined. We’re integrating more than 66,000 stores worldwide with a strong digital and e-commerce presence. Through machine learning, artificial intelligence and next-level mobile technologies, we’ll meet—and exceed—our customers’ ever-changing needs. Sound like your kind of environment? Read on.

     

     

    The Investigations Supervisor coordinates investigators in the execution of company investigations designed to eliminate fruand and protect profits.  Provides leadership and direction to the corporate investiators to build and document case evidence and works closely with field and corporate Asset Protection, Legal and other corporate entities to see all investigations through to resolution.

     

    Responsibilities

    • Provides leadership and direction to Corporate investigators with regards to all investigative functions and processes.

    • Manages the work flow of investigative resources to maximize results.

    • Works cross functionally with Field and Corporate Asset Protection, Legal, Operations, and other corporate entities to resolve investigations.

    • Coordinates, executes and runs complex fraud and integrity investigations.

    • Oversees cases through their completion, ensuring appropriate recovery response, documentation and follow up.

    • Maintains a consistent execution of processes and support during litigation; to include the documentation of evidence relating to POS

      transactions, exception-based reporting, internal and external video and shops.

    • Develops strong analytical and investigative skills with Corporate Investigators.

    • Motivates and model’s efficiency, effectiveness and productivity to their team and identifies new methods that will raise the bar and add value to the team or department.

    • Recruits, hires, trains and supervises Corporate Investigators.

    • Maintains a fully staffed team of investigators with strong analytical, investigative and computer skills.

    • Establishes regular communication with the Corporate Investigations Manager and other key Asset Protection Partners to align the investigative function with the overall AP strategy.

    Qualifications

    Education:

    • Bachelors/4 Yr Degree; Wicklander-Zulawski Interview/Interrogation Certification preferred;

    Experience:

    • 2-5, years investigative and retail operations-related experience, multi-unit preferred.
    • Demonstrate capacity for gathering/scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions.
    • Strong leadership skills, with the ability to successfully oversee and manage multiple projects.
    • Excellent verbal and written communication skills.
    • Strong analytical knowledge with a comprehensive understanding of retail business acumen.
    • Experience in leading others and executing investigative processes.

    Internal Posting Date: 1/7-1/21

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