• Corporate Investigator

    Job Locations US-TX-Irving
    Posted Date 2 weeks ago(1/7/2019 6:31 PM)
    ID
    2019-54616
    Category
    Asset Protection
  • Overview

    A 7-Eleven may bring to mind thoughts of coffee, gas, and Slurpees.  But we are making some serious moves to digitally transform into a store of the future, exploring e-commerce, augmented reality, and artificial intelligence to meet the changing needs of customers.

     

    For 90 years, 7-Eleven has been successfully meeting customers’ needs. But convenience is now being redefined. We’re integrating more than 66,000 stores worldwide with a strong digital and e-commerce presence. Through machine learning, artificial intelligence and next-level mobile technologies, we’ll meet—and exceed—our customers’ ever-changing needs. Sound like your kind of environment? Read on.

     

    The Corporate Investigator executes investigation processes designed to eliminate fraud and protect profit. By building and documenting

    case evidence, working closely with Field and Corporate Assets Protection and other corporate entities, investigators play a pivotal role in

    seeing all investigations through to resolution.

    Responsibilities

    • Conducts investigations into theft and fraud incidents occurring throughout the company.
    • Initiates, investigates and documents all case evidence in a timely and professional manner to maximize investigative case results.
    • Works cross functionally with Field and Corporate Asset Protection, Legal, Operations and other corporate entities to resolve investigations.
    • Investigates complex fraud and integrity concerns in conjunction with the Investigations Supervisors oversight.
    • Oversees cases through their completion, ensuring appropriate recovery response, documentation and follow up.
    • Upholds a consistent execution of processes and support during litigation; to include the documentation of evidence relating to POS transactions, exception-based reporting, internal and external video and shops.
    • Executes investigative processes consistently and identifies major areas of vulnerability as it relates to theft.
    • Appropriately communicates information to the Corporate and Field Asset Protection Team and assists in establishing a resolutions.
    • Maintains regular communication with the Corporate Investigations Supervisor and other key Asset Protection Partners to align the investigative function with the overall AP strategy.

     

    Qualifications

    Education:

    • Associates/2 Yr Degree Wicklander-Zulawski Interview/Interrogation Certification preferred

    Experience:

    • 1-3 years, investigative and retail operations-related experience, multi-unit preferred. Demonstrate capacity for gathering/scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions.
    • The ability to execute multiple priorities.
    • Excellent verbal and written communication skills.
    • Strong analytical knowledge with a comprehensive understanding of retail business acumen.
    • Experience in executing investigative processes.

    Internal Posting Dates: 1/7-1/21

     

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